The importance of feedback in any business setting continues to be crucial in developing stronger relationships and growth. Feedback for dental practitioners is crucial in helping to understand how patients perceive them, improving quality of care and patient satisfaction - ultimately aiding new patient acquisition and retention.
So we are delighted to announce that Dentally now integrates with Working Feedback, a simple solution that delivers consistent patient feedback - designed specifically for practices.
At the completion of each dental treatment, Dentally will trigger a review request to your patient, based on that individual's marketing communication preference.
All patient responses are moderated first by Working Feedback before sharing through online platforms such as your website, social media, NHS and Google (if applicable). Any constructive or negative comments are sent to the practice before making live, to give you the opportunity to manage the response.
Working Feedback is unique in being able to share your reviews. So, you’ll achieve consistent reviews, regular reporting and a stand-out first page profile on Google. Working Feedback have over 12 years’ experience within healthcare, achieving a professional reputation for compliance as both an NHS and CQC approved review partner.
Get Google reviews directly as well as engaging and helping to convert patients more effectively. It’s never been easier to build such a solid reputation on Google.
Patients often expect to find independent reviews when choosing any service. By being one of the most recommended you’re guaranteed to stand out to more patients as well as having the credibility to back it up.
Learn more on their website today, simply click here.