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Heathwood Dental Practice

Dr Vishal Kumar talks about using Dentally at Heathwood Dental Practice.

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Customer profile

Name: Heathwood Dental Practice

Practice Partner: Dr Vishal Kumar and Dr Neena Kumar

Type: Private Practice

Previous system: Dental Plus

Heathwood Dental, is the longest established private dental practice in its area with a strong ethos to provide comfort and confidence in dental health for its patients. The practice provides all routine dental treatment, from white or silver fillings to crowns, bridges, dentures and root canal treatments. Cosmetic treatments including whitening and veneers, as well as dental implants are also available. The practice has four surgeries, one is dedicated to hygienists and the three other surgeries are occupied by four dentists. 

"A key benefit of the system is that it is not unnecessarily complicated, I would recommend Dentally". Dr Neena Kumar - Heathwood Dental Practice talks about moving to Dentally or you can watch the video with her partner, Dr Vishal Kumar who explains further.

How did you find the move to Dentally?

Our concerns were how well we would all adapt to the change from our previous system which had become comfortable and familiar. The transition was smooth thanks to the training day. In addition, Adam from the Dentally onboarding team was on hand the first day we went live, which was ideal. The support team online were very swift to respond as and when we had queries over the following days.

Why choose Dentally?

We chose Dentally as we are Mac-based and wanted to remain so. Reviews on the dental forums were complimentary and Dentally offers some features lacking in our previous software.

What are the key benefits of Dentally?

Dentally has allowed us to become paper-free thanks to the ease of adding scanned correspondence. We can check how and when confirmation texts/emails are received in case patients fail to attend. Receiving replies to SMS texts and emails sent to patients is also very helpful.  I personally find the clinical aspects easy to use, and particularly like the ability to customise types of treatment plans.

 

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